Return & Refund Policy

OFF THE RACK DEPT

We accept returns within 7 days of delivery for eligible items.

To qualify for a return, items must be unworn, unused, unwashed, and returned in their original condition with all tags and packaging intact.

Items purchased on sale or as part of a promotion are final sale unless they arrive damaged or defective.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order details and supporting photos.

Refunds or exchanges will be processed after the returned item has been inspected and approved. Shipping fees are non-refundable unless the return is due to an error on our part.

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